What is your client service experience like? Client service is the support that a company or organization provides to its customers. Is yours exceptional, functional, or dismal? Part of your client service includes answering questions, addressing complaints, and assisting with issues or problems that attorney clients may have. Improving your client service can offer a […]
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Show your LNC expertise by using social proof to be seen as an expert in your field. Social proof is an important marketing tool for LNC businesses today. It is defined as the influence that the actions of others have on the behavior of an individual. It is used to help build credibility and trust […]
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Providing exceptional customer service should be your priority in your LNC business. The good news is, that while you may not be psychic, you can make accurate predictions about the future that will allow you to improve your exceptionnal customer service and blow your clients away. Here are 9 ways to do it. What if […]
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Attention-getting business cards are a proven method of marketing your business. It’s marketing and promotional material that almost every LNC has, but often doesn’t use to its fullest potential. The first step to using a business card the right way is to create one that you’re proud to show to people. Consider these nine tips […]
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Have you analyzed your customer service practices recently? It’s not enough these days to have outstanding customer service. If someone is unhappy or can’t reach you with a question, they will quickly become frustrated to the point they may never return and worse, tell other attorneys about their bad experience with your LNC business. […]
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How do you build business relationships for your LNC business? There’s a saying that goes, “It’s not who you know; it’s who knows you.” And in today’s world, being online provides an invaluable way to gain that type of visibility. You can use your blog and social media platforms to build relationships with colleagues, other […]
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Your expertise and social proof will draw the attention of your potential clients. Once you have your social proof, it’s time to publish it so that you can make it visible to your target audience. You should publish your proof in various places to strengthen your brand and validate your client’s hiring decision. Expertise and […]
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These top three LNC video tips can help you overcome the fear of being on video. It’s a rare person who loves public speaking or appearing on video. If that’s you, you can stop reading right now. But if you’re among the much larger crowd who suffers sweaty palms, racing hearts, and uncontrolled butterflies—and you’re letting […]
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Get creative with videos for your LNC business on your website. If a video’s home is your website, you have more features that you can do with video than if the video is only for YouTube or Facebook Live. Let’s look at some options for you. Get Creative with Videos Opt-in Form Videos Using the […]
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An emergency savings account can be the difference between closing the doors on your business and continuing to thrive. Surprise expenses come up. That’s the way life works. Yet when you have an emergency savings fund, these surprises have minimal effect on you and your monthly income. You don’t even notice them because you have […]
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