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Trouble in First Class – Airline Rage
Have you ever seen airline rage? What I noticed about him first was that he was busily rearranged the items in the overhead compartment. He spent so much time doing it that I thought he was a flight attendant until I looked at what he was wearing – a white long sleeve shirt with cuff…
Read MoreHow to Keep Attorney Clients – 3 Tips
Do you want to keep attorney clients? Here are three surprising things you MUST focus on to keep attorney clients. 1. How you make their life easier Don’t give them hoops to jump through to get what they need to be successful. Make the attorney’s life easier. Stress the benefits of working with you. 2.…
Read MoreHow to Win at the Airline Rebooking Game
The text message dinged on my cell phone while I was driving through heavy traffic north of Philadelphia Airport. “Your AirTran flight to Atlanta has been cancelled. Please go to www.southwest.com to rebook.” I was on my way to Atlanta to attend an internet marketing conference that began the next morning. When I strode into…
Read MoreRisk Factors for Falls (And the Damage They Cause)
There are a large number of risk factors for falls. The results of patient falls can be staggering: falls are the leading cause of fatal and nonfatal injures in people 65 years-old and older in the United States. They can play a catastrophic role in this population. Injurious falls can have huge financial implications due…
Read More12 Presentation Tips for Teaching Attorneys
Interested in presentation tips for teaching attorneys? I had the opportunity to present a session on medical records as part of a New Jersey Institute for Continuing Legal Education program. As a professional speaker and member of the National Speakers Association, I have learned several techniques which I incorporated that you can use the next…
Read MoreWhy Medical Records can be Defective
Medical records can be defective. We know that as legal nurse consultants. The analysis of cases involving medical issues rests heavily on being able to extract meaningful information from medical records. Why are some electronic medical records inherently defective? Medical record software program defects One reason why medical records can be defective is an inadequate…
Read MoreA Painful Lesson Learned from a Plaintiff
I learned a painful lesson which started with an email which was subtly worded: “I have been asked to locate an expert witness to review a case involving a woman who suffered from a sudden air embolism. I am helping the attorney who is handling the case. I would like to discuss retaining a nursing…
Read More“If you didn’t chart it, you didn’t do it” Part 3: The Nursing Home Defense Perspective
Do you subscribe to “If you didn’t chart it you didn’t do it”? Incomplete nursing records plague all types of settings and complicate nursing home defense strategies. Nursing homes are particularly vulnerable due to the low number of professional staff available to document. Nursing homes have many challenges, many of which directly affect the quality…
Read MoreProfessional Image Tips for Legal Nurse Consultants
You are no longer in scrubs. Legal nurse consultants who want to use professional image tips when they market need to pay attention to clothing. How do you want to look? What professional image do you project? Here are tips for professional dressing. Take a hard look at the clothes in your closet Is your…
Read MoreNursing malpractice? Death of a 42-year-old
Let’s look at the following situation involving a nursing malpractice case: Facts of a Nursing Malpractice Case A 42-year-old is admitted to an orthopaedic unit after being found in a collapsed abandoned building. He was trapped and pinned under rubble for approximately 27 hours. He sustained a right femur fracture and was also diagnosed with…
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