You’ve gotten your legal nurse consulting business started, you’ve gotten clients, and you want to sustain your success. You need to know how to manage your LNC business.
Business development and client management are intertwined. Both are necessary for a stable business. In this book I tackle how to control your money and your goals, to subdue the evil twins of perfectionism and procrastination, and to get more done through outsourcing. You can reach a stressed out state as a business owner. I share tips for managing your stress and health.
Ready to hire an employee? I added a chapter on the process of interviewing and hiring. The second part of the book shares tools and techniques for deepening your relationships with your clients. You will discover how to win over and retain the clients you want and recognize those who are too much trouble. Mastering negotiation, business communication and conflict are essential. I show you how. This is the book to use to build a stable foundation for your business.
Section One focuses on the business processes that allow you to profitably manage your business. You will learn how to map out your business and pinpoint the essential factors. This section includes pointers for financial management, as well as how to accomplish your goals. You will learn to get more done through controlling distractions and effectively outsourcing and hiring.
Section Two includes tips on the most important relationship in your business – the one you have with your clients. You’ll learn how to deepen your connections with your clients through your communications. When conflict or the need to negotiate arises, the tips in this section will give you the confidence needed to tackle some of the world’s best negotiators. Lastly, you’ll see how an attorney views the skills of an LNC.
This series is designed to give you the essential knowledge you need to grow your business.
Table of contents for How to Manage Your LNC Business and Clients: Top Tips for Success
How to Manage Your LNC Business and Clients: Top Tips for Success
Section One: Top Business Development Techniques
1. Rewards of the Entrepreneurial Life
2. How to Create Your Dynamic Business Map
3. How to Master Money Management
4. Controlling Goals, Tasks, and Distractions: A Recipe for Success
5. How to Overcome the Evil Traps of Perfectionism and Procrastination
6. How to Get More Done with Outsourcing
7. Breaking the Stress Cycle
8. Hiring an Employee
Section Two: Client Management Secrets
9. Deepening Client Relationships
10. Win Over and Retain the Clients You Want
11. Mastering Business Communication
12. Negotiation Secrets for Coming Out on Top
13. Conflict Management: What to Do When Your Client is Angry
14. Legal Nurse Consultants from an Attorney’s Perspective
As nurses, we understand the importance of relationships and as business owners, Pat Iyer has us given strategies to manage those dynamic relationships as we build and grow our Legal Nurse Consultant business. Whether it is through conflict management, self reflection or relationship building, this book contains insightful nuggets to identify and manage the relationship side of business.
Becky Czarnik RN, MS, CLNC, LNCP-C, CMSP
Sierra Nurse Consultants
I wonder if Pat has spent time as a fly on my office wall because she calls out (my) procrastination way too accurately! The procrastination struggle is real and Pat writes about addressing the root cause(s) – which is what we need to get better. The chapter re: conflict and handling an angry client hit home as I’ve had some tough days navigating a steep learning curve. Pat presents a pragmatic approach, full of how-to’s instead of theory. If you want to build an LNC business, and then want that business to thrive, you can save yourself some headaches by purchasing, reading, and implementing the wisdom contained herein.
Jennifer Parks, RN, LNCC
Parks Place Legal Nurse Consulting
Pat’s How to Manage Your LNC Business and Clients provides a helpful reference source for LNCs piloting their own practices. Through very interesting personal accounts and invaluable take away pearls, she presents a work filled with advice essential to both the new and the veteran independent LNC.
Mary E. Vaughan, RN, BA, LNCC
Mary E. Vaughan and Associates
If you want to know where the major stumbling blocks occur and why, this book is for you. Start thinking proactively about your future and seek Pat’s wise counsel so you can take the necessary steps to fulfill your dream!
Denise Sexton, RN, BSN, CLNC
Phoenix CLNC Services, LLC