Bullying does not occur just in the playground or corporate setting. It also happens in health care where people’s lives are at stake. Bullying in health care can have serious consequences to patient care. Experts Beth Boynton RN and Alan Rosenstein MD share their expertise about this potentially very dangerous behavior pattern. You will learn:
• what bulling behavior takes place in healthcare environments
• why bullying in health care is prevalent
• how bullying in health care occurs
• how stress plays into bullying
• who are the biggest bullies
• the costs of bullying
• why bullying is tolerated
• how it harms patients, and
• what you can do about it.
Dr. Alan Rosenstein is a consultant and expert witness in cases involving bullying. Throughout his career as a Medical Director and Vice President for a variety of health care organizations, he has focused his efforts on engaging physicians around quality and patient safety. Alan has had extensive experience in discussing strategies for disruptive behavior in a number of different national conferences and on-site locations. His primary goal is to help organizations gain a better understanding of why physicians behave the way they do. He helps organizations develop policies, procedures and supportive strategies that increase compliance with the expected standards of behavior.
As a physician, Alan understands the current stress and pressures that effect physician behaviors. He tries to work with physicians in a positive and constructive manner to make them more aware of the issue and give them some ideas on how they can improve overall compliance and satisfaction. Alan works specifically to combat bullying in health care.
Nurse Beth Boynton is an Organizational Development Consultant, national speaker, and a nurse who has written a book called Confident Voices: The Nurses’ Guide to Improving Communication & Creating Positive Workplaces. Beth is an organizational facilitator who helps nurses engage in honest discussion about the factors that contribute to workplace violence in the nursing setting.
Beth provides interactive workshops and leadership coaching to help build communication skills that are necessary for a collaborative workplace and ultimately safer care for patients. She uses a “whole systems approach” for team building and cultural change. Beth contributes on a regular basis to the American Nurses Association-Maine Journal and she publishes a monthly newsletter that focuses on positive workplaces. She continues to practice as a Registered Nurse, taking care of patients with Alzheimer’s Disease.
This is a 60 minute exploration of a crucial subject, that of bullying in health care.. This interview was part of Avoid Medical Errors, a company Pat ran for 2 years before she turned her attention to LegalNurseBusiness.com.
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