In a Legal Nurse Podcast, Regina Clarke shared her thoughts about the right business processes that healthcare organizations need to have in place. She said, “These four fundamentals hold true for every organization that wants to improve the experience for the customer. In health care clearly the customer is the patient.” She got me thinking […]
Read More
There are so many social media platforms. It can start to get really confusing for legal nurse consultants trying to use social media for their business. The top social media channels for businesses are Facebook, Twitter, LinkedIn and YouTube. In this post I share tips about the first 3. I will save tips about YouTube […]
Read More
How do you build trust and demonstrate expertise to your attorney clients? Use email marketing. Give away things like free samples or free reports. If I were marketing to attorneys right now I would offer a free 3-page report on how to interpret medical records. Free videos are great, as are also little 2 to […]
Read More
The role of risk managers is simply to investigate claims, right? Not so fast. There is a lot more to this job than that. I was a member of the American Society for Healthcare Risk Managers for quite a few years and attended the New Jersey chapter meetings. I thought of risk managers as people […]
Read More
There are multiple opportunities for patient injury to occur. Those of us with knowledge of how the healthcare system works see that facilities use safety principles for preventing patient injury. When the system fails, the litigation system may become involved. Consider the safety issues in this case. A forty-two year-old woman was admitted to the […]
Read More
How do you prevent website hacking? You’ve got a lovely legal nurse consulting website. You’re proud of it. One day you discover that cybercriminals have gotten to it and inserted nasty code that infects everyone who views it. Prevent website hacking with strong user names and passwords What are the two worst passwords? Never use […]
Read More
You’ve heard about cybersecurity and people who are able to break into a website. A hacked website results in loss of data, reputation and business. Could it happen to you? A Hacked Website is a Real Risk Google says every day thousands of websites are hacked by cybercriminals. You may not realize for days or […]
Read More
It can be a subtle habit. You can send a lot of messages to yourself that are self destructive. You have the power to change that. Catch yourself when you are saying something negative like, “I’m having a senior moment”. You’re not really having a senior moment. You’re having brain clutter. As I say to […]
Read More
How does self-esteem esteem affect our role as legal nurse consultants? How does age esteem play into this? First, what does age esteem mean? I interviewed Bonnie Fatio about this topic for a Legal Nurse Business Podcast. Bonnie is a vibrant woman in her 70s who exhorts us to embrace your age, realize your worth, […]
Read More
How far-reaching is technology addiction awareness? In doing a quick Google search on this term, I found a site that provides the startling statistic that young people spend an average of 7.5 hours a day consuming media. This doesn’t include computer use for schoolwork, according to the Kaiser Family Foundation. This site is offering a […]
Read More